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In this day and age, what does it mean to be
competitive in garden design? Modern British customers are smart and very
discerning when it comes to hiring services, especially when it comes to their
home and their garden. They look not just for that creative spark that sets a
company a notch higher than the rest. Customers know that creativity ought to
be paired with experience for the best possible outcome.
Quality
service
Companies are only too quick in claiming that
they provide quality services. But what, essentially, are the characteristics
of a company’s offerings such that they are the
best quality service available? Are the gorgeous photos of previous projects
enough to affirm their claims? When a Garden Design, Kent firm advertises
itself as an expert in both traditional and modern garden design, are they also
experts in providing the maintenance service required by the garden that they
have completed? And is the proposed concept of the garden an expression of the
personalities and preferences of the people who have commissioned it, or does
it feature a general theme that no one in particular can relate to?
Finally, is the project well
within budget, and the best possible outcome given the finances set by the
owners? Only when all these bases are covered can any company claim to provide
high quality complete services to clients.
Client
involvement
A company’s commitment to quality service is also
defined by how much it involves the client in the project – from design to
implementation to follow through. Many modern British families appreciate a Garden Design firm that offers services with in-depth
involvement of the clients themselves. Most of the people who commission
gardens these days prefer the design to be customised, energy-efficient, and
easy to maintain. Being hands on has become popular in many communities
throughout the UK, and it is not uncommon these days to encounter commissioned
gardens that the owners hope to play an important role in maintaining
themselves.
To what extent?
The involvement that many
require typically starts from the very beginning. Clients want to be part of
the planning and design process. They have their own ideas about how to utilise
the available space in their property. Smart companies listen closely to these
suggestions, knowing full well that nobody knows the area better than those who
dwell in it and use it everyday.
When the customer is intimately
involved in the garden design project at the outset, there is a lesser chance
of committing major and very costly mistakes. And when there is open
communication between the client and company representatives, the garden
created becomes a harmonious product of good organisation and management which allows
for creative juices to flow.
For a garden to be successful in providing the
tranquility, solace, and beauty that owners look forward to having in the
privacy of their own homes, it has to be built by committed, experienced, and
creative individuals. When a professional garden design company and its clients
are successful in establishing a productive relationship, every aspect of a
garden falls into place without much effort.
Denise
Wallace is a freelance writer who has thrived in the lifestyle niche and is
highly interested in professional gardening and landscaping services like Garden Design Kent. She
lives in London and maintains a pocket garden.
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